It is common in the IT industry to hear complaints from customers about the poor quality of solutions or about receiving unwanted solutions that do not match their requirements. However, the truth is that most offshore projects do not fulfill their purpose not because of low capabilities, but because the requirements for the project were not properly understood by the development company.
Unclear requirements were one of the most notable reasons for poor solutions in the offshore web development paradigm. Poorly defined requirements on the part of clients are usually the case with failed projects. How do you expect to get proper solutions when you can’t even define your requirements? This usually happens when a customer is running out of time and wants very fast solutions. They usually skip the appropriate part of requirements gathering and analysis or just browse through the project requirements documentation in order to get quick solutions. However, this is a perfect recipe for complete disaster.
This does not mean that you have to define specifications in a very detailed way even for medium projects, but it does mean that you cannot expect an effective solution from a one-page project concept. The more clearly defined project specifications from the start, the easier it will be for project managers and developers to understand your requirements and act accordingly.
The question now is how you can avoid the risk of unclear requirements in offshore web development projects. Here are some tips that will help you do that:
Give some extra time to the requirements gathering phase: When outsourcing web development projects, ensure that the project manager from the development company interviews some potential users and discovers the features and functionality required for the new software. The software is more likely to be used by your employees, so the project manager should try to understand your business requirements, the required user interfaces and the high level requirements of the completed system. It is very important that the manager makes proper documentation of all requirements along with any milestones that may be useful in determining performance. Moreover, also make sure that it documents how many users are expected to use the software and how exactly they will use it.
Needs Analysis: Once the requirements have been compiled, it is time to analyze these requirements to determine the feasibility of the program. It is very important to ascertain whether the project is feasible or not before you start working on it. The web development company also needs to determine the acceptability of the proposed solution and the ability to implement it.
Check requirements: In this section, the web development company needs to review the requirements suggested by the customers and try to identify any ambiguities or inconsistencies in the requirements. Moreover, they should also define a plan to deal with any errors or issues that may arise during the development of the project.
Clients should ensure that their requirements are clear to them and the web development company when outsourcing their web development requirements to external vendors. Since you are not physically available to the vendor, it is imperative that you make the most effective use of the latest communication and data sharing technologies to provide clear requirements to the development team.